Privacy Policy
Last Updated: April 21, 2026
Introduction
Your privacy is important to us. This Privacy Policy explains how Al-Fahes collects, uses, discloses, and safeguards your information when you visit our platform and use our services.
Information We Collect
Personal Information
Name, email address, phone number, physical address, payment information, and identification documents.
Professional Information
For inspectors: licenses, certifications, professional experience, and inspection history.
Property Information
Location, property type, size, and condition details provided during inspection requests.
Technical Information
IP address, browser type, device information, and usage patterns collected through cookies.
How We Use Your Information
- 1Provide and improve our inspection services
- 2Process payments and manage transactions
- 3Communicate with you about orders and services
- 4Verify your identity and prevent fraud
- 5Comply with legal and regulatory requirements
- 6Send promotional materials and updates (with your consent)
Data Security
We implement comprehensive security measures to protect your personal information:
- ✓SSL encryption for all data transmission
- ✓Secure data storage with access controls
- ✓Regular security audits and updates
Your Privacy Rights
Access Your Data
Request a copy of your personal information
Correct Information
Update or correct inaccurate information
Delete Data
Request deletion of your personal data
Data Portability
Receive your data in a portable format
Opt-Out
Unsubscribe from marketing communications
Lodge Complaints
File a complaint with relevant data protection authorities
Third-Party Services
We may share your information with trusted third-party service providers (payment processors, email services) who are bound by confidentiality agreements.
Cookies and Tracking
Essential Cookies
Required for platform functionality and security
Analytics Cookies
Help us understand how users interact with our platform
Marketing Cookies
Used to deliver personalized content and advertisements
Contact Support
Privacy Team Email
info@alfahespro.sa
Phone
+966 50 229 3524